Some of our clients have answered the call to change the world, and we have been privileged to join their cause. In the past four years we have providing service innovation and customer experience design skills in partnership with numerous public sector organizations including:

• Non-profits (such as AARP and Kaiser Permanente)
• State agencies (the Virginia Employment Commission)
• Federal Agencies (Department of HHS)
• International governments (including Finland, Ireland, Norway, and Taiwan).

In addition to being a hub for service design and service innovation know-how, Peer Insight has developed new intellectual property on these key topics:

• Design thinking in the public sector
• Platforms for public sector stakeholder engagement and co-creation
• The role of public policy in service innovation
• Emerging models of public-private partnership for services growth