If you swim in the waters of insurance and financial services, it’s a good time to paddle out and stand up. While the potential blockchain tsunami remains trapped behind legal and regulatory reefs, several good vibrations are creating strong waves to propel you forward. The question for insurers is: How can we get in the best position to ride these new industry dynamics?
Much has been said about the disruptive potential held within artificial intelligence (and this is not a new debate). Rather than envisioning catastrophe scenarios, what opportunities are present in this new capability set?
How design thinking and entrepreneurship can move us from possibilities to profitability in artificial intelligence.
Ever wonder why people get so excited for March Madness? Here’s 6 reasons why March Madness perfectly unites sports and service design to make one of the best sport experiences of today.
I was at a workshop recently when a young participant approached me with an existential remark. She said, “This whole Design Thinking process is great and all, but Design Thinking just seems like common sense to me.” Why wouldn’t you research your customer’s needs before investing in solutions?