We need to think of design thinking “tools” as a whetstone for your creativity. Design thinking is … Get Out Your Design Thinking Whetstone … fact, calling them “tools” is misleading. We need to think of design thinking “tools” as a Whetstone.
In design thinking, starting with observations is critical. To truly understand our user, we need to see them as they are, which begins with just absorbing, not interpreting.